Are all products authentic?

Yes, every single product is 100% authentic.

Do you do trades?

No, we do not trade for any products, and once an item has been bought we do not allow returns or exchanges.

Do I have to pay sales tax?

Only TX residents are required to pay sales tax.

What is your return policy?

All sales are final. No returns or exchanges are permitted.

Do you ship internationally?

Yes, but additional fees may apply.

Do you have a physical store?

Yes, our physical store is located in El Paso, TX 79912 at 5860 N Mesa St. #112

Are all products brand new?

All products are brand new unless stated otherwise.

What do I do if I want a certain product in my size but it is currently unavailable?

If you would like a specific product in a certain size that is currently out of stock email us at info@kickpinsneakers.com stating the product and size you would like.

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, or regular account payments through PayPal.

How long does it take for items to arrive?

All orders are shipped within 24-48 hours of being placed (excluding weekends and holidays). All orders are shipped via USPS and arrive within 1-7 business days of being shipped depending on where you live.

How much does shipping cost?

Shipping within the U.S. is $10.00 for standard shipping and $25.00 for express shipping. Shipping internationally is $50.00 plus any additional fees that may apply.

When do I get a tracking number?

You will be sent a tracking number to the email address you placed your order with once the order has been processed.

I couldn't find an answer to my question. How can I contact you?

You can submit a question through our website's contact page or you may also send us an email at info@kickpinsneakers.com

What if I don't receive my package?

All orders are shipped within 3 business days of being placed, and are shipped through USPS. We are not responsible for any stolen, damaged, or lost shipments. If this were to happen, please contact the package carrier on your own, providing all required information.